Softchoice’s Keystone Managed Services Ranked Top 3 in the World

Toronto, ON – Softchoice, a leading North American IT solution and managed service provider, is thrilled to announce it has once again been named one of the world’s top managed service providers on the 2017 MSPmentor 501 list. Softchoice placed 3rd on the global ranking of the world’s top managed service providers (up from 4th in 2016).

“Continuing to climb this list year after year is a testament to the dedication and amazing work of our Keystone Managed Services team who consistently deliver world-class mentorship and support for our customers,” said Vince De Palma, President and CEO, Softchoice. “Through Keystone, we resolve our customers’ issues faster, we enable them to embrace the agility of public cloud without the risk, and we empower them to learn as they go in the ever-changing world of IT.”

Softchoice’s Keystone Managed Services provides instant technology support, IT mentorship, and actionable insights to more than 750 organizations worldwide, enabling them to manage risk and costs, and make informed business decisions. Through Keystone’s portfolio, Softchoice allows organizations to evolve from traditional operations to encompass hybrid IT, enhance end user productivity, and ease the complexity of adopting disruptive technologies like public cloud.

Keystone Managed Services provide a range of enterprise grade support across 35,000+ client devices and the cloud, across leading technologies from Microsoft, Amazon Web Services, Cisco, Dell-EMC and NetApp. All Keystone customers are supported by the Keystone Technical Support Center (KTSC) – a North American-based team that provides 24×7 technical support, remote monitoring and management, and IT mentorship.

“When you call the KTSC – you don’t go to a phone tree, you don’t go to an entry-level person – you go straight to a technology certified engineer who can help resolve your problem right then and there,” said Todd Simpson, Vice President of Managed Services, Softchoice. “What really sets Keystone apart is we also encourage our customers to call us when they don’t have a problem – when they just need guidance on best practices or advice on enabling a new feature or technology function. In fact, more than half of the calls we get aren’t actually about helping to fix something, they’re requests for mentorship.”

The MSPmentor501 ranking is based on the results of an annual survey open to managed service providers worldwide. Close to 2,000 MSPs participate in the survey every year. Softchoice’s move into the 3rd spot on the 2017 MSPmentor 501 is the latest acknowledgement of their growing advanced managed services capabilities, which are also backed by a CompTIA Managed Services Trustmark, a Cisco Master Service Provider certification for cloud and managed services, and hundreds of advanced technology certifications.


The Canadian Business Quarterly (The CBQ) provides an in-depth view of business and economic development issues taking place across the country. Featuring interviews with top executives, government policy makers and prominent industry bodies The CBQ examines the news beyond the headlines to uncover the drivers of local, provincial, and national affairs.

All copy appearing in The Canadian Business Quarterly is copyrighted. Reproduction in whole or part is not permitted without written permission. Any financial advice published in The Canadian Business Quarterly or on has been prepared without taking in to account the objectives, financial situation or needs of any reader. Neither The Canadian Business Quarterly nor the publisher nor any of its employees hold any responsibility for any losses and or injury incurred (if any) by acting on information provided in this magazine or website. All opinions expressed are held solely by the contributors and are not endorsed by The Canadian Business Quarterly or

All reasonable care is taken to ensure truth and accuracy, but neither the editor nor the publisher can be held responsible for errors or omissions in articles, advertising, photographs or illustrations. Unsolicited manuscripts are welcome but cannot be returned without a stamped, self-addressed envelope. The publisher is not responsible for material submitted for consideration. The CBQ is published by Romulus Rising Pty Ltd, ABN: 77 601 723 111.


© 2023 The Canadian Business Quarterly. All rights reserved. A division of Romulus Rising Pty Ltd, an Australian media company (